Terms & Conditions 125win

Introduction and Acceptance of Terms

This Terms and Conditions document ("Terms") is a legally binding agreement between 125win ("Company", "we", "platform") and any individual ("User", "Player", "you") who accesses, registers or uses any service provided through the 125win website.

By registering an account, logging in or using any part of the 125win platform, you agree fully and unconditionally to be bound by all provisions stated in these Terms, together with our Privacy Policy and Responsible Gambling Policy which also form part of this agreement.

If you do not agree with any part of these Terms, you are required to stop using the 125win platform immediately.

Account Eligibility and Registration

To register and use 125win services, users must meet the following requirements:

• Be at least 21 years of age on the date of registration.
• Be legally capable of entering into a binding agreement.
• Not be subject to any local law that prohibits participation in online gambling activities.
• Register only one account — multiple accounts are not permitted under any circumstances.
• Provide true, accurate and current personal information during the registration process.

125win reserves the right to request identity verification documents at any time, including a copy of MyKad, passport or other relevant documents, to ensure compliance with eligibility requirements. Failure to submit the requested documents within the specified period may result in the account being suspended or terminated.

Account Usage

Each user is fully responsible for all activities that occur under their account. Players must ensure that their account password is kept securely and not shared with any other party.

If you suspect that unauthorised access has occurred or that your account security has been compromised, you are required to notify the 125win support team immediately via live chat or email.

• The account is for the use of the registered owner only and may not be transferred to any third party.
• The use of any automated software, bots or scripts to access the platform is strictly prohibited.
• Activities suspected to involve fraud, money laundering or system manipulation will be investigated and may result in account termination.
• Funds in a 125win account do not earn any interest.

Deposits and Withdrawals

125win supports several payment methods for the convenience of Malaysian players, including Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay and cryptocurrencies including USDT, BTC and ETH.

• The minimum deposit amount per transaction is RM30, regardless of the payment method chosen.
• The minimum withdrawal amount per transaction is RM100.
• Withdrawals will be processed within 5 to 30 minutes after the request is approved by the 125win finance team.
• Players are required to verify their payment method before a withdrawal request is approved.
• Deposited funds must be wagered at least once before a withdrawal request can be submitted.

125win reserves the right to request additional verification before approving large withdrawals to ensure the security of the player's account. All transactions are subject to applicable anti-fraud and financial compliance checks.

Bonuses and Promotions

125win offers various promotions from time to time. The 125win welcome bonus gives new players a 100% match on their first deposit up to a maximum of RM888.

Calculation example: If you deposit RM100, you will receive a bonus of RM100, bringing your total balance to RM200. The wagering requirement for that bonus is RM100 × 20 = RM2,000, which must be completed before bonus winnings can be withdrawn.

• Each bonus has its own wagering requirements as specifically stated in the terms of the relevant promotion.
• Bonuses may only be used by players who qualify according to the criteria set for each promotion.
• Abuse of the bonus system, including arbitrage or the use of multiple accounts to obtain bonuses, is prohibited and may result in bonus cancellation and account termination.
• 125win reserves the right to modify, suspend or end any promotion at any time with reasonable notice.
• VIP programme players enjoy weekly cashback based on membership tier: Bronze (up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%) and Platinum (up to 1.5%).

Player Responsibilities

125win players acknowledge that online gambling carries real financial risk. Each player is fully responsible for the decision to play and the amount of money wagered.

• Players should not bet with money they cannot afford to lose.
• Players are responsible for complying with all local laws applicable to online gambling in their area of residence.
• Players who suspect they have a gambling problem are encouraged to contact the 125win support team for information on responsible gambling options, including self-imposed deposit limits and self-exclusion options.
• Players may not use the 125win platform for money laundering or any other illegal activities.

More information on responsible gambling resources and tools is available on our Responsible Gambling page.

Prohibitions and Restrictions

The following activities are strictly prohibited on the 125win platform and may result in immediate action against the relevant account:

• Registration of more than one account by the same individual.
• Use of software or technical methods to exploit weaknesses in the gaming system.
• Collusion between players to gain an unfair advantage in live casino games or other contests.
• Use of an account by a third party or for commercial purposes without written consent from 125win.
• Any attempt to hack, damage or disrupt the technical functions of the platform.
• Providing false or misleading information during registration or the identity verification process.

Account Termination

Players may request to close their account at any time by contacting the 125win support team via live chat or email. All valid account balances will be returned once the verification process is complete.

125win reserves the right to suspend or terminate any player's account for the following reasons without prior notice:

• Violation of any provision in these Terms.
• Suspected fraudulent activity or system abuse.
• Failure to submit requested identity verification documents.
• Request by law enforcement agencies or relevant regulatory bodies.

In cases of termination due to a violation, 125win reserves the right to hold the account balance while an investigation is carried out.

Limitation of Liability

The 125win platform is provided on an "as-is" basis. While we strive to keep the platform running without interruption, we cannot fully guarantee a service free from technical errors, disruptions, or downtime.

• 125win is not responsible for any financial losses incurred as a result of a player's betting decisions.
• We do not accept liability for service disruptions caused by factors beyond our control, including third-party infrastructure failures.
• In the event of a technical error in the gaming system, 125win reserves the right to void and refund the affected transactions.
• 125win's total liability to any player shall not exceed the amount deposited by that player in the 30 days prior to the claim being made.

Dispute Resolution

Any dispute relating to the 125win platform shall be resolved in accordance with the following procedure:

• Players are required to first submit a complaint to the 125win support team via live chat or email, along with full details and relevant evidence.
• The 125win team will investigate and provide a response within a reasonable timeframe.
• If a player is not satisfied with the internal decision, the matter may be referred to a licensed supervisory body recognised under our international licensing.
• All disputes that cannot be resolved internally will be referred to independent international arbitration.

These Terms are governed by the laws of the jurisdiction in which 125win is licensed to operate. Players agree that any legal action must be filed in that jurisdiction.

Amendments to Terms and Conditions

125win reserves the right to amend, update, or replace any part of these Terms at any time. Amendments take effect upon publication on this website.

Players will be notified of significant amendments via in-platform notifications or email. It is the player's responsibility to review these Terms from time to time to stay informed of the latest version.

Continued use of the 125win platform after any amendment is published will be considered full acceptance of the amended terms.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the 125win support team is ready to assist you.

• 24/7 live chat directly from the 125win platform — available in Malay and English.
• Email: [email protected]

Our team operates around the clock and aims to provide a helpful response to every enquiry received.